These Terms and Conditions apply when you buy from BagBliss at bagbliss.store. By placing an order you agree to them, so please read them before you check out. They explain how orders, prices, payment, delivery and returns work, and what we each promise to do.
Table of Contents
Who we are
BagBliss is an online store selling bags and accessories in Pakistan. We were founded in 2025 and we are based in Jhang, Punjab, Pakistan.
Phone / WhatsApp: +92 313 7246335
Email: sales@bagbliss.store
Open 24/7
About these Terms and Conditions
These Terms and Conditions work together with our Privacy Policy, our Shipping Policy and our Refund and Returns Policy. If anything on another page seems to conflict with these Terms and Conditions, please contact us and we will clarify it.
Using this website
You agree to use bagbliss.store lawfully and to give accurate information when you create an account or place an order. Please keep your account login details private, because you are responsible for orders placed from your account.
Prices and currency
All prices are shown in Pakistani Rupees (PKR) and include any applicable charges. We may change prices at any time, but a change will never affect an order you have already placed.
Orders
When you place an order you will receive a confirmation email. This confirms that we have received your order, not that we have accepted it. We may decline an order if the item is out of stock, the price was listed incorrectly, or we cannot verify your delivery details. If we decline, we will tell you and you will not be charged.
Payment
Orders are paid by cash on delivery. You pay the courier when your order reaches you, and we never ask you to pay in advance or share card details.
Delivery
We deliver across Pakistan in 3 to 5 working days, free of charge. Full details are in our Shipping Policy, and you can check where your parcel is on the Order Tracking page.
Returns
You may request a return within 7 days of delivery for unused items in their original condition and packaging. The cost of the return delivery is paid by the customer, unless the item arrived damaged or was the wrong item. Full details are in our Refund and Returns Policy.
Availability and stock
We keep product listings up to date, but a bag can occasionally sell out while you are ordering. If that happens we will contact you, and you will not be charged for anything we cannot send.
Sale prices
Sale prices apply only for as long as they are shown on the website and only while stock lasts. The price shown when you place your order is the price you pay on delivery.
Product images and descriptions
We try to show our products as accurately as possible. Colours may look slightly different depending on your screen, and minor variation in handmade or natural materials is normal and is not a fault.
Your responsibilities
- Give correct delivery details and a working phone number
- Be available to receive the order, or arrange for someone to receive it
- Check your order on delivery and contact us within 7 days if anything is wrong
Our responsibilities
We will describe our products as accurately as we can, deliver the order you placed, keep you informed about your order, and handle returns in line with our Refund and Returns Policy.
Contacting you about your order
By placing an order you agree that we and our courier partner may contact you by phone, WhatsApp, SMS or email about that order, for example to confirm your address or arrange delivery. Under these Terms and Conditions, we will not use those details for marketing without your consent.
Governing law
These Terms and Conditions are governed by the laws of Pakistan.
Changes to these Terms and Conditions
We may update these Terms and Conditions from time to time. The version published on this page when you place your order is the one that applies to that order.
Contact
If you have a question about these Terms and Conditions, message us on WhatsApp, email sales@bagbliss.store or visit our contact page. You can also browse the shop or read our FAQs.