Order Tracking at BagBliss
Order Tracking lets you check the status of your BagBliss order at any time. Enter your order ID and the email address you used at checkout in the form above, then press Track. You will see where your order is, the date you placed it and the items inside it.
Every order placed on bagbliss.store gets its own order ID. You can find it in the confirmation email we send after checkout, and on the order received page you see straight after you place your order.
What you need for Order Tracking
- Your order ID, from the confirmation email
- The billing email address you entered at checkout
Both details must match the order. If the form says it cannot find your order, check the order ID for typing mistakes and make sure you are using the same email address you gave at checkout.
Order statuses explained
The status shown by Order Tracking tells you which stage your order has reached:
- Processing – we have received your order and it is being prepared.
- On hold – the order is paused while a detail is checked. Contact us if you are not sure why.
- Completed – the order has been fulfilled.
- Cancelled – the order was cancelled and will not be sent.
- Refunded – a return was approved and the refund has been settled.
Delivery times across Pakistan
We deliver anywhere in Pakistan in 3 to 5 working days, and delivery is free on every order with no minimum order value. Delivery can take a little longer during public holidays or in remote areas.
We currently deliver within Pakistan only. You can read the full details in our Shipping Policy.
Paying when your order arrives
Every BagBliss order is paid by cash on delivery. You pay the courier when your parcel reaches you, so there is nothing to pay online and no card details to share. Please keep the amount ready if you can.
Changing your delivery details
Need to change your delivery address or phone number? Contact us as soon as possible with your order ID and the new details, and we will do our best to update them before your order is sent.
Order Tracking help on WhatsApp
If Order Tracking does not show your order, or you have a question about your delivery, message us on WhatsApp or call +92 313 7246335. Send your order ID with your message so we can find your order quickly.
You can also email sales@bagbliss.store or use our Contact Us page. We are open 24/7.
Returns after delivery
If something is not right when your order arrives, you can request a return within 7 days of delivery. Items must be unused and in their original condition, with tags and packaging.
The customer pays the return delivery cost. This does not apply if your item arrived damaged or we sent the wrong item; in those cases we cover the return. Read our Returns Policy for every detail.
Tips for a smooth delivery
- Keep your confirmation email until your order arrives.
- Check your spam folder if you cannot find the confirmation email.
- Give a phone number that is switched on, so the courier can reach you.
- If you will not be home, arrange for someone to receive the parcel for you.
Have more questions? Our FAQs page answers the most common ones, or browse the BagBliss shop to find your next bag.