This Privacy Policy explains what personal information BagBliss collects when you shop at bagbliss.store, why we collect it, how we keep it safe and what you can ask us to do with it. BagBliss is an online bag store based in Jhang, Punjab, Pakistan, and we only collect the information we need to deliver your order and look after you afterwards.
Table of Contents
Who this Privacy Policy covers
This Privacy Policy applies to everyone who visits bagbliss.store, creates an account, places an order or contacts our team by phone, WhatsApp or email. It covers the website itself, the emails we send about your order and the conversations we have with you about a purchase, a delivery or a return.
What we collect
When you place an order we collect:
- Your name
- Your delivery address, including your city and province
- Your phone number, so the courier can reach you
- Your email address, for your order confirmation
- The items you ordered and the order total
If you create an account, we also store your login details and any addresses you save. If you contact us, we keep a record of that conversation so that anyone on our team can pick up where you left off.
Why we collect it
- To confirm and process your order
- To deliver your order through our courier partner
- To collect cash on delivery when your order arrives
- To contact you about your order, a delay, a return or a refund
- To answer your questions and provide customer support
- To keep the records we are required to keep for accounting
Payment information
BagBliss accepts cash on delivery only. You pay the courier when your order reaches you, so this website never asks for or stores card numbers, bank passwords or mobile wallet PINs. If anyone contacts you claiming to be BagBliss and asks for payment details, please do not share them and let us know straight away.
Who we share it with
We share your name, delivery address and phone number with the courier company that delivers your order, because they need it to reach you. We do not sell your information, we do not rent it out, and we do not share it with anyone for advertising.
Cookies and analytics
Our website uses cookies so that your cart works, you stay logged in and checkout remembers your details. We also use Google Analytics to see which pages are visited, so that we can improve the store. These numbers are counted in aggregate and are not used to identify you personally.
You can block or delete cookies in your browser settings, but parts of the site, such as the cart and checkout, may stop working properly.
How we keep it safe
bagbliss.store uses a secure HTTPS connection, so the details you type at checkout are encrypted on their way to us. Access to order information is limited to the people who need it to prepare, send and support your order.
How long we keep it
We keep order records for as long as we need them for delivery, returns, accounting and customer support. Some records may need to be kept for a longer period for accounting reasons.
Your choices under this Privacy Policy
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will help. If you receive a newsletter from us, you can unsubscribe at any time using the link at the bottom of that email.
Changes to this Privacy Policy
We may update this Privacy Policy when the way we work changes, for example if we add a new delivery partner or a new payment method. The version published on this page is the one that applies.
Related pages
Read our Terms and Conditions, our Shipping Policy and our Refund and Returns Policy. You can also contact us or browse the shop.
Contact
For any question about this Privacy Policy or your information, message us on WhatsApp or contact us directly:
Phone / WhatsApp: +92 313 7246335
Email: sales@bagbliss.store
Jhang, Punjab, Pakistan
Open 24/7